Privacy Policy

1. Who We Are

Nakshatra Solutions ("we", "our", or "us") provides customer communication and support services through our website and WhatsApp Busine

This Privacy Policy explains how we collect, use, and protect your information when you interact with us.

2. Information We Collect

When you contact us via our website or WhatsApp, we may collect:

• Your name and phone number
• Messages and information you share with us
• Media or documents sent during conversations
• Basic technical information (such as device or browser data from website visits)

3. How We Use Information

We use your information to:

• Respond to inquiries and provide customer support
• Send service-related messages and updates
• Operate chatbot or automated responses
• Improve our services and communication
• Maintain security and prevent misuse

We do not sell or rent your personal information.

4. WhatsApp Business Communication

When you message us on WhatsApp:

• You communicate through the WhatsApp Business Platform operated by Meta Platforms, Inc.
• Improve our services and communication
• Some replies may be sent using automated systems or chatbots.

5. Data Sharing

We may share information only with:

• Official service providers supporting our communication systems
• WhatsApp Business API providers
• Authorities when legally required

6. Data Retention & Security

7. Your Rights

You may request to access, update, or delete your personal information by contacting us.

8. Contact Us

Nakshatra Solutions
‍Email: marketing@nakshatrainfo.com
WhatsApp: +91 8446476168
Website: https://www.nakshatrainfo.com/